About us – TurboMed

Following a serious accident in 2001, Francois Cote (co-inventor of Turbomed), sustained a permanent drop foot. He was frustrated using multiple different AFO’s during his recovery as he found they all limited motion or were uncomfortable and prevented him from returning to his pre-injury functional level.

Francois teamed up with Stephane Savard (entrepreneur, co-inventor and orthotist / prosthetist) and between them they designed, manufactured and tested numerous different designs before finalizing the Turbomed FS3000 AFO. The FS3000 was different from other AFOs on the market due to its exoskeleton design and its ability to deliver significant functional improvements to thousands of patients

The XTERN from Turbomed was launched in 2018 and has replaced the FS3000. Its new design is 10% lighter, more resilient, has improved appearance and easier to assemble and modify.

Fits externally to shoe / boot maximising comfort. Attaches via a lace clip attached to the patients shoe

Suspends on wide heel unit of shoe · Pretensioned into dorsiflexion allowing it to store and release energy

Improves dynamic agonist/antagonistic relationship · Design allows “normalised” ankle function (promoting neuroplasticity)

Does not interfere with proprioceptive feedback from the sole of the foot & Can be used in conjunction with ankle braces / insoles .

100% transferable between shoes / boots / sandals · Can be used for walking, running, sports and recreational activities.

2 year manufacturer’s warranty · 4 “Kit” sizes available (covering UK shoes sizes 9 child-15 adult) · Customised manufacture

TalarMade Website & Cookie Privacy Policy

1. Overview
TalarMade Limited (we) are committed to protecting and respecting your privacy.
This policy explains our data processing practices and your options regarding the ways in which your personal data is used. It forms part of our contract with you and should be read together with our Website Terms of Use, General Terms and Conditions and any other documents referred to in this policy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By registering, placing an order, downloading information or entering our site (as defined below) you consent to the collection, use and transfer of your information under the terms of this policy.

2. Information we may collect from you
We may collect and process the following data about you:
• Information that you provide by registering, ordering products, using our services or otherwise filling in any forms on our website (our site). This includes information provided at the time of registering to use our site, purchasing products from our site, subscribing to our services including receiving promotional material and news and information posted on our site, posting material or requesting further services. We may also ask you for information in connection with or participation in any promotions or competitions sponsored, promoted or offered by us and/or any third party and information you provide when giving us feedback or completing profile forms and when you report a problem with our site or information we learn from your use of our service and your visits to our site.
• If you contact us, we may keep a record of that correspondence.
• Details of transactions you carry out through our site and of the fulfilment of your orders, including, but not limited to your name, address, email address, telephone number and credit card number.
• Details of your visits to our site including, but not limited to, traffic data, location data, purchase information, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

3. IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
• To estimate our audience size and usage pattern.
• To store information about your preferences and purchases, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site and you may not be able to shop online. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

4. Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, amongst other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
Where we have given you (or where you have chosen) a username, login or password which enables you to access certain parts of our site, you are responsible for keeping this information confidential. We ask you not to share a username, login or password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5. Uses made of the information
We use information held about you in the following ways:
To fulfil any agreement we have entered into with you.
• to register you with our website and to administer our website services;
• for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme.
• to notify you about changes to our Service
• to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have.
to keep you informed of such products and services (including special offers, discounts, offers, competitions which we consider may be of interest to you. We will only contact you by electronic means (e-mail or SMS) where you have consented to be contacted for such purposes. If you do not wish us to use your data for marketing purposes please contact us.
We may supplement the information that you provide to us with information that we receive from third parties.

6. Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may also pass your information on to any successor or potential successor in title to our business and suppliers that process data on our behalf both in the United Kingdom and abroad. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic purposes.

7. Your rights
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by ticking certain boxes on any forms we use to collect your data or at any time by contacting us directly by post at TalarMade Limited, Springwood House, Foxwood Way, Foxwood Industrial Estate, Chesterfield, Derbyshire, S41 9RN. Attn: Data Protection Services or by email at dataprotection@talarmade.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. Changes to our privacy policy
We may change this Privacy Policy at any time. The effective date of each version of this Privacy Policy is identified below.

9. Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to dataprotection@talarmade.com
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